MVRTA: Costello Transportation Center
It’s a little odd to call something a “Transportation Center” when it only serves three routes, one of which has four trips per day only in the summer. This is a legitimate place, though, and it’s not to be underestimated. This review took place over the course of about two minutes while my 54/51 was laying over, so it’ll be a quickie.
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| The outdoor area. |
The Costello Transportation Center is in the same building as the Amesbury Senior Center, and that’s definitely apparent from the outside. It’s pretty bare, featuring only a sheltered area around the building with a bench and some potted plants. There’s a woodsy path on the other side of the busway, too.
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| Heyyyyyy, this isn’t bad! |
I gotta be honest, I wasn’t expecting much when I stepped in there, but I was very pleasantly surprised. This is a legitimate transit center, with features like waiting benches, water fountains, and bathrooms. I didn’t get to go into the bathroom because my driver was using it, but based on the overall quality of the transit center, I’m sure it was clean. There’s even a ticket booth, although it was unstaffed when I was here, and I can’t imagine it ever being staffed.
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| The ticket booth. |
MVRTA Station: Costello Transportation Center
Ridership: It seems pretty low. I don’t have any actual numbers, but this doesn’t seem to be a very busy stop. I mean, the place was empty when I was in here, but three or four people had been waiting for the 51, so there’s that.
Pros: It has everything you would want in a transit center! There are benches, bathrooms, and water fountains, and it’s all very clean. Most of Amesbury Center is a “no-stop zone,” making this the primary Amesbury boarding point, even if it is a little out of the way.
Cons: Well, first of all, I can’t see that ticket booth being occupied…ever. Secondly, this place seems to have John W. Olver syndrome – it’s overkill for the ridership it gets. Now, I could be wrong, and it might be busier at other times, but this definitely doesn’t feel necessary based on the amount of people I saw.
Nearby and Noteworthy: I’ve said already that Amesbury Center is awesome, and this is more or less the stop for it!
Final Verdict: 8/10
This place definitely has some quirks, such as the fact that it’s essentially only serving two bus routes that more or less feel like one, or the fact that it seems to be empty a lot of the time, but there’s no denying it’s a good transit center. And actually, the emptiness is a little more excusable here, since it’s part of the senior center – at least the building is still getting usage somewhere else.
Latest MBTA News: Service Updates
MVRTA: 83 (Salisbury Beach/Hampton Beach)
This is the problem with hyper-riding a million routes at the end of the summer: now I’m stuck reviewing a summer-only route in December! Oh well, this is a pretty cool one. The 83 runs from Lawrence allllllllllll the way to Hampton Beach!
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| The bus at Buckley, with some people all ready to go! |
We left the Buckley Transportation Center in Lawrence and headed down Common Street. As the name suggested, we were running along the south side of a common, and we proceeded along the eastern end as we turned onto Jackson Street. The businesses of downtown Lawrence were starting to die down a little, ending almost entirely as we crossed the tiny Spicket River.
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| There’s a lot going on here! |
It became residential for the most part, with dense houses and apartments lining the road. There was still the occasional business, though, particularly at intersections. Things started to get more suburban at the intersection with Swan Street in Methuen: the retail around there was set back from the road with parking lots, and the houses we saw later on were smaller and a little more spread-out.
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| There aren’t even sidewalks! |
Eventually, we turned onto the wide Pleasant Valley Street, which had a strange combination of shopping plazas and…farmland? We deviated into the biggest shopping mall, called The Loop, and I was confused at first. Why was the beach bus deviating into a mall? It turns out that people do actually use it, as a few people got on here – my guess is that they park in the mall and hop the bus from there.
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| Inside The Loop. |
We proceeded down Pleasant Valley Street, which slowly lost its shopping plazas and got narrower. We crossed over Route 213, the “Loop Connector,” then I-495 a few seconds later. It was residential on the other side of that, but once we turned onto Merrimack Street, industrial buildings lined the road.
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| A wide-open field in the middle of the industry! |
We crossed I-495 again, this time going under it, then it was residential as the road came up alongside the Merrimack River. I tried and tried and tried, but I could not for the life of me get a decent picture of the view. The road became River Street as we entered Haverhill, but the residential and river scenery didn’t change at all.
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| I tried. |
We went over I-495 yet again, but after a burst of shopping plazas and suburban businesses, it was right back to houses and the Merrimack River. However, it started to get denser the further we got, including businesses that started to poke in. Once we merged onto Washington Street and went under the Commuter Rail tracks, we were right in the thick of downtown Haverhill, with brick buildings housing businesses on both sides. We pulled into the Washington Square Transit Station for a stop.
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| Coming out of the station. |
We headed onto Emerson Street next, which took us out of downtown Haverhill. It was still quite dense and urban, however, with apartments and businesses on both sides. Once Emerson Street ended, we turned onto White Street, continuing the density.
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| A few neighborhood businesses. |
Once we turned onto Main Street, though, the scenery changed to a more suburban feeling: there were many businesses with parking lots at the intersection. We were only on Main for a block before merging onto Kenoza Ave, which went back to being more dense and urban for a stretch. However, as we curved our way past a park, the apartments started to become houses, and they got more spread-out.
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| That’s beautiful. |
We merged onto Amesbury Road, which went right along Kenoza Lake – the view was fantastic. It was still mostly residential with rather spaced-out houses, but there was a spurt of retail when we went over I-495 for the fourth time. During a brief section of forest, we passed the birthplace of John Greenleaf Whittier, a poet whom I had never heard of until finding out that every town in this region seems to be obsessed with him! Seriously, his name shows up everywhere.
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| A small marshy pond. |
There was a huge variety of buildings as we continued. It was mostly houses, but we also passed through spurts of industry, retail, woods, and farmland. The road became West Main Street when we entered Merrimac, and at that point the homes started to get denser. This led up to Merrimac Square, a charming little downtown that was ironically centered around a roundabout.
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| Coming through Merrimac “Square.” |
There was more building diversity as we continued down what was now called East Main Street. Houses, businesses, a post office, a senior center, and a few residential developments all showed up along the road. And just like that, we left the town of Merrimac – we were now travelling on Haverhill Road, and we had entered Amesbury.
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| A woodsy little shopping plaza. |
There was a section of woods before it got residential again for a while. However, they were broken by a pretty substantial industrial area, after which we turned onto Hillside Ave. This was lined with some dense houses that went on until we reached the one-way Main Street.
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| What an odd little dead-end street! |
Now we were in Amesbury Center, and…wow. I mean, this was just one of the most charming downtowns I have ever seen! Not only was it insanely pretty with its brick buildings and unique and diverse businesses, but it was also expansive, stretching down many different streets. I think it would be an absolute blast to spend some time here!
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| Ahh, there’s so much more to it than this! This doesn’t capture it at all! |
We traversed a small roundabout onto Elm Street, then we made a deviation to serve the Nicholas Costello Transportation Center, housed in the Amesbury Senior Center. We returned to Elm Street, which made lots of curves past dense houses and the occasional business, as well as a cemetery. The charm was bound to end at some point, though, and for us it happened right after our fifth and final crossing of I-495.
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| Aw man! |
Yes, Elm Street became a wide behemoth of a road sporting those suburban parking lot businesses we all know and love. There were more of them after we went under I-95, and although most were boring, there was a kitschy mini-golf place that I got a kick out of seeing. We also entered Salisbury along this section.
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| Yay! Mini-golf!!!! |
After lots of those suburban businesses, we turned onto Bridge Street and arrived at “Salisbury Center.” This was really just a common, a town hall, a post office, and some boring businesses with parking lots. We turned onto Beach Road next, taking us past mostly houses, but also an old cemetery.
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| Man, Salisbury Center is really popping, huh? |
Soon businesses started to crop up, as well as some straggling motels, presumably for the beaches we were heading to. There was a big apartment development in the middle of a marsh, then we arrived at Salisbury Beach. At this point, most of the passengers got off, and the remaining ones continuing to Hampton Beach had to go up to the front of the bus to pay the additional fare of $1. With that out of the way, it was time to head up to the beach!
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| The goings-on of Salisbury Beach. |
We turned onto North End Boulevard, which ran along a very narrow peninsula between the beach and a gigantic marsh. There was certainly nothing spared when it came to using up as much available space as possible, though: small dense beach houses lined the road for what felt like forever. They were ubiquitous, too – there was maybe one business and one church in the sprawl, and that was it.
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| They’re certainly close to the water! |
As we entered Seabrook, NH, I mentally yelled out my classic “LIVE FREE OR DIE!” slogan, because I do that whenever I go into New Hampshire for some reason. There were a few businesses over the border, including the clever “Fireworks over the Border” store – they’re certainly transparent about what they’re selling. The beach houses continued along what was now called Ocean Boulevard, but there were more businesses to break them up now.
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| This is amazing! |
We went over the Hampton River on an absolutely incredible bridge into Hampton. At this point, Ocean Boulevard became one-way, curving eastward toward the beach and past more houses. But nothing quite prepared me for Hampton Beach proper…
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| WHAT HAVE I GOTTEN MYSELF INTO??????? |
As I got off the bus, I was assaulted by a wave of…grossness. I mean, this is the quintessential crowded beach that has experienced way too much gaudy development along its main road! As the bus drove away, I started to wonder what the heck I was going to do for an hour and a half. Stay tuned to find out…
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| Two shots of the bus that took me back; the second one is at Salisbury Beach. |
MVRTA Route: 83 (Salisbury Beach/Hampton Beach)
Ridership: In 2015, the route got 3,631 passengers over the course of the year, which averages out to about 55 riders per day (the route has two round trips per day, so it’s more than it sounds like). I wonder if 2017 was a better year, though – I mean, my ride was on a Wednesday, so I had low expectations for ridership, but my trip ended up getting 30 people!
Pros: This is just a really useful summer route. It serves all of the hubs in the MVRTA service area and gives them a low-cost option for getting to the beach. The schedule is clearly meant for day trips, but it works well: the route has two morning trips out to the beach and two afternoon trips back. The ride is also really scenic!
Cons: The 83 runs from July to September, but unfortunately June misses out. I could see the route having some decent ridership in the later part of the month when school ends.
Nearby and Noteworthy: In Hampton Beach, I walked along the overly-crowded shorefront, perused through gift shops full of gaudy souvenirs, and blew 20 bucks at an arcade, winning only a cheesy mug to show for it. In other words, I had a great time!
Final Verdict: 8/10
I like the 83 a lot. This is a great way to get to the beach on a budget, with a (slightly premium) fare of $2.00 to Salisbury Beach and $3.00 to Hampton Beach. It gets good ridership from what I saw, and its schedule makes a lot of sense for day trips. So, uh…take advantage of this route in about seven months when it’s actually running again.
Latest MBTA News: Service Updates
Liam Asks…
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| The City of Boston actually used this picture in their Amazon proposal. Check out page 34! |
MWRTA: 9 (Worcester Road)
Staples headquarters at 8 PM is a lonely place. I was just standing around, waiting for the 9 and hoping this last 8:10 trip actually existed. If it didn’t, I had no idea what I would do. 8:10 came and went. So did 8:15. Was I stuck forever? Finally, the bus showed up at 8:18, and I happily boarded. The final MWRTA route.
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| Take me out of here! |
The 9 happens to be numbered such because it spends almost its entirety along my favorite road in the world, Route 9. Gosh, what a fitting end to this MWRTA experience. Not only that, but it starts with a bunch of random deviations: we made our way up to Crossing Boulevard and crossed over Route 9 to start one of them.
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| So it’s gonna be one of these reviews, huh? Alrighty, then. This is Route 9, as far as I know. |
We made a turn onto Boston Road, then another onto New York Ave, which took us past a bunch of office buildings. Of course, the number of people commuting from them at 8 PM happened to be an unsurprising 0. We turned onto California Ave next, taking it straight down into the ragtag MWRTA park and ride.
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| About to cross Route 9. |
We headed straight onto the magical highway from there, taking it through an interchange with I-90. There was actually a nice view beyond the interchange as the road paralleled a reservoir, but we left it briefly to do a deviation into the Jefferson Hills apartment development. There were many more of those as we continued down Route 9.
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| A CVS. |
There was a brief section of woods, but once that ended, it was a burst of Route 9 businesses everywhere – gross, suburban retail with parking lots. We passed a Stop & Shop that the 7 has to deviate into but we don’t (very satisfying), and the businesses continued. Soon after, though, we did a jog via Maynard Road, State Street, and High Street, in order to serve Framingham State University.
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| Thank goodness for all of the lights so I could take semi-clear pictures! |
We returned to Route 9 and just blazed down it. It was 8 PM, traffic was light, and the scenery was unchanging – just more of the same stuff we had been seeing all along. It was a total blur until we whirled around onto Speen Street, which looped us over to the Natick Mall, usually the last stop on the route.
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| At the mall. |
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| Good riddance! |
I threw this together really hastily in time for the review, so it’s not perfect (there’s an annoying hour-long gap in the evening rush going eastbound that I need to fix), but this is what the route could be. I tried to give it a decent amount of time to traverse Route 9, but maintaining a half-hourly schedule in the evening rush could be difficult because of traffic. Still, the point is that using the same amount of buses, the 1 and the 9 can be combined with much more consistent headways, plus with a one-seat ride! Not bad! Also, since this is my last MWRTA review: good riddance, you horrible bus system. BOO-YAH!!!!
Latest MBTA News: Service Updates
MWRTA: 7C (Inner City Marlborough)
To keep the 7’s schedule from being too infrequent, the MWRTA has decided to relegate all the Marlborough deviations to a separate route, the 7C. Is this route any good? No, no it isn’t.
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| Another day, another minibus. |
We made our way onto Newton Street from the Marlborough Senior Center, then we went onto Main Street, which curved into Mechanic Street. There were a few straggling businesses of downtown Marlborough, but they gained an industrial flair when we turned onto Lincoln Street. We turned onto Pleasant Street after a few blocks, and after a few blocks on that, we turned onto Elm Street, which became Hudson Street.
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| A Shell station. |
This street curved its way past some offices, houses, and a park, then we turned onto Union Street. This led us to what we were doing all these crazy turns for in the first place: Marlborough Hospital. We did a deviation into there, then we headed down Bolton Street, which was lined with dense houses.
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| A residential side street. |
We turned onto Main Street, going through downtown Marlborough once again. We did those same turns to get onto Lincoln Street, but this time we stayed on it for an extra…I dunno, five blocks or so. There was some retail at the intersection with Broad Street, onto which we turned, then we passed houses and apartments.
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| Some of those houses. |
At the end of Broad Street, we turned onto West Main Street, which curved its way around to become Lakeside Ave. This was an apt name because it was in fact right alongside a lake! There were various businesses and apartments on the other side of the road.
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| Woah! |
The road got really wide for an interchange with I-495, and it became a mess of suburban businesses with parking lots on the other side. One of them, Hannaford’s Plaza, earned itself a deviation, so we went into its parking lot. The street was called Boston Post Road when we returned to it, but its scenery was basically the same.
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| Hannaford is a fairly rare sighting on the RTA deviation spectrum! |
Once we entered Northborough, the road did narrow, and we got a brief section with mostly houses and trees. That didn’t last for long, though, and there was another spurt of suburban businesses when we turned onto East Main Street. East Main was a small side street, though, and it was all residential. So was Allen Street and Hudson Street, which we made turns onto in quick succession.
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| A street going into the woods. |
We merged onto Solomon Pond Road, which went close to its namesake, but not close enough for a nice view. It got a lot wider for an interchange with I-290, and on the other side of the highway, we turned onto Donald Lynch Boulevard. It was suburban businesses galore along here, but the biggest one was the Solomon Pond Mall, the last stop on the route. Awesome, that wasn’t so bad! Oh…it has a whole other section to the eastern side of Marlborough, too? Darn it.
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| Only a portion of the mall’s sprawling parking lot. |
On the way back, we did our deviation to the Marlborough Hospital, but this time we returned to Main Street earlier on in order to serve Marlborough’s main drag. We headed up East Main Street after that, which went by dense houses until the Post Road Shopping Center. We deviated into it primarily for its Price Chopper.
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| Just outside of Post Road Shopping Center. |
The map of the 7C shows the route taking a deviation up Hosmer Street, presumably to serve some housing developments, but it doesn’t show up on the schedule and we didn’t do it, so who knows if it actually exists? Our bus just stayed on East Main Street, which became Boston Post Road East. It was a mix of suburban businesses with parking lots and housing developments.
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| One of those developments. |
It’s been too long since a deviation. Let’s serve Target! So after that, we just went by more of those suburban businesses along Boston Post Road, aside from a brief break for Hager Pond. And just before the road entered Sudbury and became all woods, we looped around and headed straight back. I rode until the Marlborough Senior Center, where I could get a 7 outta there.
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| We’re almost done with this system! Almost done! |
MWRTA Route: 7C (Inner City Marlborough)
Ridership: Well, it’s higher than I thought it would be. This route got an average of 105 riders per weekday in 2015, but there is unfortunately no data for Saturdays. For a deviatory town circulator minibus, though, that’s not terrible!
Pros: This is a decent route for an in-town shuttle – it’s pretty direct, all things considered, and it serves a lot of important locations within Marlborough.
Cons: You know what it is! Yes, the schedule for the 7C is infrequent, inconsistent, and it doesn’t make a whole lot of sense. The route generally runs every hour and 40 minutes on weekdays and Saturdays, but the timetable is full of strange half-trips and dotted lines that feel like they don’t need to be there. Also, transfers to the 7 work when they want to: sometimes the routes time perfectly, while other times they could not be further apart from each other. There’s also that deviation on the map that just doesn’t exist…
Nearby and Noteworthy: All those classic Marlborough attractions! Like Price Chopper…and the Senior Center…
Final Verdict: 4/10
It’s a 4, but there’s not much that can be done about the 7C. It’ll just hang out in Marlborough doing its little loop-de-loops around the town while getting semi-decent ridership. It’s very problematic, but it seems like it has a decent enough rider base for people to be complacent with the service. Oh well.
Latest MBTA News: Service Updates
Maggie Asks…
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| It’s official: this makes no sense. |
MWRTA: 7 (Southborough/Marlborough)
Another MWRTA route that has the potential to be great but is dragged down by a horrible schedule? I’m really getting sick of these. It’s the 7!
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| The back of the bus at the Banana Lot. |
From the Banana Lot, we made our way up to Franklin Street, an industrial road. That didn’t last long, though – soon enough, it was houses galore. After an abandoned shopping plaza, there was a brief section of woods, but it went right back to being residential when we turned onto Maple Street.
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| A playground! |
We turned onto State Street next, and that took us right into the campus of Framingham State University. It was also a small campus, though – once we got onto Salem End Road, it went right back to houses. We soon turned onto Temple Street, then we deviated into a Stop & Shop, because it’s the MWRTA and they need to deviate into everything.
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| UH-OH! |
Oh no, next it was time for a stretch on ROUTE 9! What kinds of horrible buildings would we see? Suburban businesses? Check. Parking lots? Check. Monolithic apartment towers? Check. A rather pretty reservoir? Oh…apparently, that’s a check, too! Well, that’s a nice change!
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| This isn’t the Route 9 I know! |
Eventually one of those apartment towers was deemed deviation-worthy, so we pulled into the Jefferson Hills Apartments. We went back onto Route 9 after that, making our way through a complicated interchange with I-90. There were lots of office parks on the other side of the interchange, and we took a strange off-ramp onto Staples Drive to serve one of them. That’s right, it was a deviation to Staples Headquarters!
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| Coming out of Staples. |
This next part is pretty darn nonsensical. We’ve got Crossing Boulevard, left on Pleasant Street Connector, right on Boston Road, right on New York Ave (going by some big office parks), right on California Ave, straight into “Route 9 Park and Ride.” It was, uh, kind of an odd place for one. And it was a real ragtag operation. Oh well, we served it anyway.
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| Alright, well, the shelter’s kinda nice! |
Luckily, the route would be deviation-free after that mess. We went down Route 9 for a bit before turning onto Central Street. Now in Southborough, it was mostly houses along here, but once we turned onto Boston Road, we got a really nice view: the street went over a lake!
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| Ahhhh, lovely! |
There were more houses on the other side, but it all changed once we turned onto Main Street. We were now in, as the MWRTA puts it, “Downtown Southborough”! Wow, that is a really hyped-up name for a really boring town center. Seriously, if I hadn’t known from looking at the map, it would’ve just seemed like some random clump of a few boring businesses.
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| Here’s a side street or something. Who knows? |
We turned onto Marlboro Road next, passing by some fields and a fancy-looking private school. It became a mix of sparse houses and woods next, all the way up until we entered Marlborough and the road became Maple Street. Then it was gross industrial buildings!
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| Hi, Marlborough… |
Some houses started to show up as our street became Bolton Street. It started to grow wider, culminating at its intersection with Main Street, onto which we turned. Now this was the real deal! Two-, three-, and four-story buildings lined the main drag, all housing (mostly boring, sadly) businesses.
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| A side road from Main Street. |
As we left the downtown, it got a lot more residential in the form of dense houses – I had no idea Marlborough was this urban! We turned onto Broad Street, going by some apartment buildings, then there was some retail as we turned onto Lincoln Street. We headed onto Mechanic Street next, which curved around to become the wide Granger Boulevard, and at that point, we went into the perfect place to end the route: the Marlborough Senior Center. Wonderful.
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| Bye! |
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| This picture at Jefferson Hills is the only one I have with the actual route number in it. |
MWRTA Route: 7 (Southborough/Marlborough)
Ridership: This route actually gets good ridership! On weekdays in 2015, it got 54,262 people, which divides out to about 208 per day. It’s nothing special, but hey, this is the MWRTA we’re talking about. My ride got 10 people total!
Pros: Aside from the weird mess of office park deviations along Route 9, the 7 is generally straight and efficient. It actually functions as a bus route, connecting two sizeable cities and serving a variety of attractions in between.
Cons: Oh hi, schedule! How’s it going? What’s that? You want the weekday headways to be anywhere from every half hour to every 87 minutes, with a bunch of varying times in between? And you want the route to only run four times per Saturday, with more random headways, all over every two hours? Awesome!
Nearby and Noteworthy: There isn’t all that much of note in Marlborough, but it’s the most exciting place you’ll find on the 7.
Final Verdict: 6/10
It’s becoming abundantly clear that the schedule is the only reason that a lot of the MWRTA’s routes are bad. The 7 gets good ridership and serves multiple towns and attractions, but that schedule is just awful! Not to mention that the route still does those office park deviations on midday and Saturday trips, because that makes sense. Should I lower the score to a 5? Ehhhh, I won’t, but it’s very close.
Latest MBTA News: Service Updates
MWRTA: 4S (South)
Oh man, these MWRTA are starting to get me down. Alright, here’s another completely useless one, the 4S.
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| Minibuses galore. |
We went down Blandin Ave and merged onto Irving Street, then Loring Drive. It was mostly industrial until we came to one of the largest parking lots I’ve ever seen attached to one of the largest buildings I’ve ever seen. This was ADESA, a car auction center, and right across the street from it was a prison. We made a little loop here and…uh…went right back the way we came. What an odd deviation!
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| This picture does not capture the hugeness of this building. |
We went all the way back up to Irving Street, onto which we turned as if nothing had ever happened. We continued onto Leland Street, which had houses until the Commuter Rail tracks, where there were some industrial buildings. We turned onto Beaver Street next, then Second Street, entering an apartment development.
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| Coming out of Second Street. |
The street curved out of the development and we turned onto Waverly Street. This was a mix of various industrial buildings and suburban businesses with parking lots, but we were only on it for a few blocks before turning onto Taralli Terrace, then Beaver Park Road. We were back in the same housing development from before, and we did in fact go right back onto Beaver Street the way we had come.
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| The MWRTA needs to “STOP” with its stupid routes! |
Turns out we were using Beaver Street to go back to the Blandin Hub. Okay, first of all, that’s not on the map, even though it’s in the schedule. But more importantly, why????? Why does the route need to serve the same housing development twice when it’s far slower than just staying on Waverly Street and going back to the hub that way? This is one of the most bizarre routings I’ve ever seen!!!!
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| Back here again. |
We once again left the Blandin Hub and went down Blandin Ave, but this time we turned the other way down Irving Street. Next, we turned onto Arlington Street, which was residential for the most part. We turned onto Waushakum Street after that, then Hollis Street, running past dense houses and a nice pond at one point.
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| A residential side street. |
We entered Ashland, and soon after that happened, we deviated into a shopping plaza, primarily to serve its Market Basket. There was a section of forest after that, and it remained pretty woodsy for a while aside from some random suburban businesses. We soon arrived at Shaw’s, the end of the route.
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| Shaw’s Plaza. |
MWRTA Route: 4S (South)
Ridership: In 2015, the southern section of the 4 got about 35 riders per weekday and 19 per Saturday. I have no idea if it gets that level of ridership nowadays (my weekday round trip had about 5 riders, which would be way above average), but if it did, that would be incredibly low.
Pros: Geez, this is hard. I dunno, it gets a few people. Maybe.
Cons: It’s an MWRTA route, so you know what we’re going to start with! For the most part, the 4S runs every 42 minutes. Except for a few trips where it’s every 43. Or 44. Come on, can we just standardize this to every 45 so it doesn’t look ridiculous?? Also, this is yet another route that’s redundant to others. Aside from its deviation to ADESA and the prison (which gets barely any ridership and is by request most of the time), the only place the route really serves is that housing development, and that’s a 5 minute walk from the 10/11 – the stuff in Ashland is entirely parallel with the 6. Even if that wasn’t the case, where does this route really take you? Sure, there are the supermarkets in Ashland, but the original intent of the 4 was to connect the apartment development to the Natick Mall. Now that it’s split up, there’s absolutely no coordination with the 4N, so it’s far better just to use the 10/11 to get up there directly.
Nearby and Noteworthy: Again, nothing exclusive to the 4S. ADESA, I guess…if you want to auction off your car, this is the route for you!
Final Verdict: 2/10
Maybe the ridership is higher than I realize for the 4S, but somehow I doubt it – I say my ride had 5 people, but two of them just went from Ashland to Framingham, something they could’ve used the 6 for. This route is basically just a loop to nowhere, and it’s essentially useless without that Natick Mall connection. Can it be fixed? I think so!
So here’s what I’m proposing: put the routes together again. On the map they’re split into two loops, but that’s just for visual aid – it’s one route. I’m cutting some of the pointless deviations like BJ’s and the whole Franklin Street jog on the 4N (except for the MetroWest Medical Center). As for the 4S, I’m cutting the Market Basket/Shaw’s section of the route on weekdays because the 6 already serves them – the transfers don’t always time great, but that’s more a problem with the 6’s horrible schedule that needs to be worked out. On Saturdays, when the 6 doesn’t run, the 4 will run down and serve those supermarkets. And here’s the schedule (it might be easier to view in its full document):
Now, I know what you’re saying: half hour service on the MWRTA? Is that possible? Or necessary? Well, it is definitely possible. Since the routes use two buses at the moment, we can put both of them on this new streamlined combined route to make one of the most frequent routes on the MWRTA (although because of the extra deviations on Saturdays, it has to run every 40 minutes instead). As for whether it’s necessary or not, it’s hard to say. On the one hand, half hourly service from Framingham to the Natick Mall seems pretty desirable. On the other hand, it’s the freaking MWRTA, so who knows if anyone will use it? The resources could be put to better use on the busier 2/3. Still, it’s certainly an interesting idea, and it looks amazing compared to the MWRTA’s other awful schedules! My one concern is that I skipped a Walmart on the northern loop that actually does get pretty good ridership, but deviating there could take up too much time. It might still be possible, but it would cut it close. There might be a way to have the 2 or the 3 go there instead.
Latest MBTA News: Service Updates
MWRTA: 4N (North)
Oh come on, can’t this system have one good route? I thought the 4N was perfectly fine when I rode it, but further investigation has revealed that it’s almost completely redundant to other routes! ARGH!!!
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| I was going to get on this bus, but it broke down. Foreshadowing? |
We took a few streets to get onto Ring Road, which went along the south side of Shopper’s World, then curved to the west side. We continued onto Shopper’s World Way, which took us to a deviation to BJ’s. From there, we made our way to Cochituate Road, then Calder Road, both going by many suburban businesses with parking lots.
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| Some random shopping plaza. |
We turned onto Worcester Road, otherwise known as – uh-oh – ROUTE 9! Get ready for the onslaught of ugly, sketchy “Route 9 businesses”! Luckily it didn’t last too long, as we did a little loop-de-loop onto Concord Street, which took us over the highway.
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| A weird dead zone in the loop-de-loop. |
Concord Street was a mix of everything, including houses, apartment developments, businesses, Framingham District Court, and a National Guard base! It was primarily houses, though, until we turned onto Lincoln Street, passing a few different hospitals, including the large MetroWest Medical Center. We merged onto Union Ave after that, which was mostly houses.
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| A tragically abandoned shopping plaza. |
We turned onto Mount Wayte Ave, then Franklin Street, going back the way we came and revealing that this was all a really long, skinny jog in the route. Franklin Street was houses for a while, then after a small industrial patch, we turned onto Howard Street outside of a small park. This route purports itself to serve the Framingham Station Banana Lot, but it really doesn’t – Howard Street is considered to be the “Banana Lot” stop, which is pretty misleading.
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| Look, you can see the proper Banana Lot over there to the right! |
There were some vestiges of downtown Framingham as we turned onto Concord Street, but we had mostly bypassed it. We crossed the Commuter Rail tracks and turned onto Irving Street, passing a bit of retail at first, but it switched to houses quickly. Next, we made our way around onto Blandin Ave and pulled into the Blandin Hub, marking the end of the trip. Oh wait, it’s a loop? It takes a different route back to the Natick Mall? DARN IT!
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| Leaving the hub again. |
We went back onto Blandin Ave, crossed the tracks again, and headed up Bishop Street. After some industry and offices, it became a residential neighborhood, complete with a park with a few sports facilities in it. The houses continued as we turned onto Hartford Street.
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| A badly-paved street. |
We went under some telephone wires, but that was about the only break from the constant stream of houses. Finally, we headed onto Speen Street, which went over Route 9 and past a few office buildings. This turned into Natick Mall Road, and thus it led us back to our origin, the Natick Mall!
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| Good thing the driver let me stay on back to Blandin! Too bad this picture is really out of focus… |
MWRTA Route: 4N (North)
Ridership: The ridership data from this route is from when it was combined with the 4S (the MWRTA split them up when its new hub opened), but the MWRTA notes that about 60% of that ridership is on the 4N. That means the route gets about 52 riders per weekday (4 per round trip) and about 28 per Saturday (3.5 per round trip). Ouch!
Pros: I’m pleased to report that this is an MWRTA route that runs consistently every hour. Let’s give them a big round of applause!
Cons: The 4N is almost entirely redundant to other MWRTA routes! The western section from the mall to the MetroWest Medical Center parallels the 2 and the 3, and it actually takes a little bit longer on the 4N because of the BJ’s deviation (which, incidentally, gets an average of less than one rider per week). The jog up Union Ave and down Franklin Street also parallels the 2/3 and the 7, respectively. The part up Bishop Street is technically independent, but it’s only a six minute walk from the 2/3, and then most of Hartford Street to the Natick Mall is with the 10/11. So…why does this route exist, then?
Nearby and Noteworthy: There’s nothing that the 4N exclusively serves!
Final Verdict: 3/10
I’ll give it a few points for having a consistent schedule and for getting marginal ridership, but that’s about it for the 4N. I see no reason why this route shouldn’t be eliminated – the extra bus could be used for extra service on the 2/3, which those routes absolutely need. And sure, that would mean that there’s more frequent service in one loop direction than the other, but the bus could switch based on the peak direction, and the MWRTA is no stranger to weird schedules that don’t make much sense, anyway. There may also be a future for this route if it recombines in the 4S, which we’ll explore soon…
Latest MBTA News: Service Updates
MWRTA: 10/11 (Natick Circuit Counterclockwise/Clockwise)
You thought the 3 was crazy? Ha! You ain’t seen nothing yet. The 10 and the 11 are…well, let’s just review them.
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| The 11 coming into the Natick Mall. |
First of all, the MWRTA does not have an online map for this route, so I am totally going by my pictures right now. Great, that makes everything easier, doesn’t it? Sigh…okay, so we left the mall and made our way onto Route 9, but we exited off of it in about 2 seconds in order to serve Sherwood Plaza. Oh boy, we’re off to a great start!
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| Very holiday-themed, yet I rode this route in the summer! |
We returned to Route 9 for another 2 seconds before exiting off onto Speen Street, which took us past some office buildings, a hotel, and another shopping plaza. There were more suburban businesses for a while, but as the road curved west, they shifted into office parks. We turned onto Old Connecticut Path next, taking us over I-90 and into a residential area.
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| Going over the highway. |
There were suburban houses for a while, aside from a brief break for Lake Cochituate (no view, alas). After the lake, we turned onto Plain Street, passing more houses with a brief deviation break for an apartment development. Next, we turned onto Main Street and headed through Cochituate Village, which was basically just one building with a few sketchy-looking businesses.
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| Basically the entirety of Cochituate Village. |
There was a brief residential break, but at the intersection with Route 30, there was some more retail, this time in some more modern developments. We crossed I-90 again, going under it this time, after which it was a mix of houses and occasional suburban business developments. Once we got to Route 9, we had to deviate into 9/27 Plaza, a rather boring shopping center (albeit with plans to become more interesting). Strangely for the MWRTA, we were actually early, and we had to wait a few minutes before leaving.
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| Man, Route 9 is a real blast, huh? |
We returned to North Main Street after the deviation had been completed, running once again through a residential area. As the street started to curve and get a bit denser, the houses turned into a lot of apartment developments. Finally, after a bridge over the Commuter Rail, we entered Natick Center, and there were businesses everywhere!
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| Clearly I did not photograph the most vibrant part of the center. |
We turned onto Central Street at the Natick Common and left downtown, though there were still some straggling businesses. We turned onto Union Street next, which quickly became residential up until we deviated to serve the Leonard Morse Hospital. Once that was done, we came back up Union Street, deviated into a housing development, and used that deviation to enter another deviation to the Natick Community Center. Alright, I’ll give that one a pass – that’s some clever deviating.
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| Coming into the Community Center. |
Once all those deviations were done, it was revealed that the whole thing was one super-deviation – we now had to return to the center. We turned onto Main Street once we arrived, then we merged onto Cottage Street and made a very useful deviation for Coolidge Gardens. You see, the entrance to the building is a whole 25 feet from the road, so it’s absolutely necessary that the bus goes into its front drive so people don’t have to walk that staggeringly long distance. Thank goodness for those savvy MWRTA planners!
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| Right up to the front door! |
We went down Cottage Street for a little longer before turning onto Circular Ave, which was in fact not circular. It became Curve Street, although it didn’t really curve all that much, then we turned onto Cedar Ave. There was a slight hill, and it led us into Cedar Terrace, a housing development, which was separate from the housing development right next to it, Cedar Gardens. The route serves both, though, and for some reason it gets 4 minutes to get between them – needless to say, we had to wait for a few minutes because we were early.
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| Cedar Gardens. Or Terrace. Who cares? |
We headed back to Oakland Street and took it to Pond Street. This road went by two ponds, actually, but also three cemeteries. There was a spurt of houses and then a few businesses at the intersection with Speen Street, onto which we turned. Next, we deviated into a Roche Brothers.
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| I’m getting sick of this! |
We returned onto Speen the way we came, but this time we continued down it past lots of houses. Next, we merged onto Kendall Ave, which actually went by a farm! Don’t worry, though, it went back to typical suburban houses soon enough. We arrived at another apartment development, Sherborn Meadows, but surprisingly, we didn’t have to deviate! Oh man, that’s worth a celebration.
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| Going past it! |
We headed up Beaver Street, which was mostly dense housing for a bit before shifting over to industrial buildings. We curved around onto Blandin Ave next, and arrived at the Blandin Hub. This horrible trip was finally over! Oh wait, it’s a loop and I got on at the Natick Mall. Darn it, there’s still more to do!
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| I snuck a picture of the bus while the driver took a layover. |
After leaving the hub, we went down Waverly Street, which had the Commuter Rail on one side and various industrial buildings on the other. We went by West Natick Station, but while the counterclockwise 10 does a deviation into a plaza next to it, we just sailed right by. Soon we turned onto Mill Street, and I only just realized this now looking at the map: we were literally a block away from that Roche Brothers we had served ages ago. This route is maddening.
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| Oh, a convenience store! Not gonna deviate, are you? Weirdos!!!!!! |
We went over the Commuter Rail tracks and passed more houses, then we deviated into Sherwood Village, which consisted of two apartment buildings. Darting under some pylons, we turned onto Hartford Street, which led us past more houses to Speen Street. We took this over Route 9, then we had to deviate into Mathworks Lakeside, and office park. Finally, we returned to Natick Mall Road and made our way to the main bus stop AND THE ROUTE WAS OVER YAYAYAYAYAYAY!!!
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| The under-construction Mathworks building. |
MWRTA Routes: 10/11 (Natick Circuit Counterclockwise/Clockwise)
Ridership: The two routes combined get pretty good ridership for MWRTA standards, although it’s awful ridership for any other standards: 136 riders per weekday, and about 55 people on Saturdays.
Pros: These are basically the premiere routes for Natick, and they even serve a bit of Wayland. Pros over!
Cons: As with any MWRTA route, it comes down to the schedule, first and foremost. Surprisingly, both of these routes offer consistent headways! The problem is that they’re awful – every hour and 35 minutes. And you know why it takes that long? Because these are incredibly long loops with FAR too many deviations. Riding the 11 was one of the few times that I really really really wanted to get off a bus, because it was just never-ending. I cannot stress enough how insane these routes are. And sure, they are bidirectional, so theoretically there’s always a shorter way around the loop, but since the frequencies are so low, it might take just as long to take the other route the long way around as to wait for your bus!
Nearby and Noteworthy: I dunno, probably some malls or something. Who cares? Geez!
Final Verdict: 3/10
I really can’t bring myself to increase this score. Yes, the 10 and the 11 are certainly useful, and together they get somewhat decent ridership for the MWRTA. But their layout and the schedule are just so prohibitive for the routes being at all usable! I think the only real solution for this is to split the routes up to make them shorter. That could mean creating two smaller loops, or maybe have certain deviations done by only one of the routes (they already do this with a few of them). Truth be told, the MWRTA’s lack of a map for these routes has made writing this post incredibly long and tedious and I want it to be over, so I’m not proposing any new schedule this time, but some sort of service change is absolutely worth studying.
Latest MBTA News: Service Updates
MWRTA: 2/3 (Framingham Circuit Clockwise/Counterclockwise)
Welcome to the MWRTA’s premiere routes, the 2 and the 3! Crazy schedule? Lots of deviations? Yes and yes!
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| The 2 at the Natick Mall. |
I boarded the minibus at the Natick Mall, and we looped around onto Flutie Pass. Next, we turned onto Shopper’s World Drive, then Ring Road, serving Shopper’s World – an apt name for a shopping plaza. Ring Road went up along the back of the plaza and we had a stop for Kohl’s, then we waited at the longest red light in the world before turning onto Cochituate Road.
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| I was so bored from waiting that I took this weird photo of the light! |
The behemoth suburban shopping plazas around the Natick Mall started to dwindle, eventually becoming boring ol’ Route 9 businesses as we turned onto Concord Street and crossed over that road. There were houses on the other side, but we made some weird turns to get to Arsenal Road. This route jog was, from what I can tell, only to serve a housing development one block from Concord Street.
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| Some normal houses. |
There was a base for the National Guard where we turned onto Normandy Road, then Rose Kennedy Lane, which was a…dead end. Oh, another housing development? Alright, alright, great. This section also served MassBay Community College, but I guess that didn’t warrant its own deviation, so we returned to Concord Street.
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| Some more houses. |
There was a burst of retail, but then it became a mix between that and more houses. Things started to get denser as we turned onto Lincoln Street, then Pearl Street, and new types of buildings began to show up. We made a lot of one-block runs on narrow local streets, taking us past backlots of downtown Framingham, until we arrived at the Framingham Station Banana Lot.
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| Oh, we’re not even near done! |
It was more side streets from there, featuring a pretty industrial atmosphere overall. The route finally stopped its twists and turns and settled on Union Ave, a street with many parking lots along it. After a high school, it turned into houses, staying that way until a college football field and a senior center came in a clump.
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| Back to my favorite road! |
Union Street became Main Street, and we soon reached Route 9 again (the ugliest road in the world after Route 1 in Saugus). We were right near Framingham State University, but strangely, we didn’t have to serve it, instead opting for a jog to some businesses on Vernon Street. We took that road around a common and turned onto Edgell Road, which curved around past some houses and under I-90.
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| Pretty industrial here! |
It was all residential for quite a while until we got near water street, where a few shopping plazas started to show up. We turned onto Water next, passing the “Nobscot Shopping Center,” otherwise known as the most depressing shopping center on the planet. Almost every retail space was vacant!
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| Wow. |
There was a library and an elementary school, then Water Street became residential. It was almost all houses as we headed in a southeastern direction until Sudbury Pond. Not only was there a nice view here, but there were also some businesses!
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| Okay, “nice” doesn’t mean “amazing,” but it’s something. |
We made our way onto Concord Street, which had a revitalized old factory along it for a bit. After going over a small river, we turned onto A Street, which had a smattering of houses and the gigantic Framingham High School. A Street merged with Concord Street again, and there were more houses after we went under I-90.
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| Well, this is a very nicely-landscaped traffic island. |
Eventually the MWRTA planners decided the route was too straight, so we deviated into a Stop & Shop. There was a BJ’s next to it, but a different bus deviates to serve that one, so we made our way down Newbury Street. This became Whittier Street, then Shopper’s World Drive, and we were in the suburban, wide-roaded hellscape surrounding the Natick Mall once again.
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| What is this, suburban Florida? |
We went by the big park-and-ride for Logan Express buses to the airport, as well as Shopper’s World again. Luckily we didn’t have to deviate into that plaza, instead turning right onto Flutie Pass. This took us right back to where we started: the Natick Mall. And you thought that loop was long and deviatory? Just wait until the next review!
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| I couldn’t get a picture of the 3, so here’s a 2 again. |
MWRTA Routes: 2/3 (Framingham Circuit Clockwise/Counterclockwise)
Ridership: When I said these were the premiere MWRTA routes, I wasn’t lying – the 2 and the 3 are the two busiest lines on the whole network. Together, they get the huge number of: 332 riders per weekday and 165 riders per Saturday. Well, that’s a little anticlimactic! Also, while the weekday ridership is split pretty evenly, the 2 gets way more ridership on Saturdays than the 3. I have no idea why.
Pros: Well, given the number of trips, that ridership data isn’t half-bad! Most of the deviations on my ride got people, and the routes serve a big chunk of the MetroWest’s developed areas. I’m grateful for the fact that clockwise and counterclockwise loops are provided so that people don’t have to suffer through that many deviations to get wherever they’re going.
Cons: It’s the MWRTA, so of course the schedules are crazy! The 2 actually starts out with consistent every-hour service weekday mornings and Saturdays, but at all other times for the 2 and the 3, it’s anyone’s guess as to when they come! Every 65 minutes? Every 80 minutes? Every 71 minutes? These are all headways, and it needlessly complicates these routes. I know that traffic necessitates longer schedule gaps, but there has to be some way of making things at least a little consistent. Also, why do the two routes have to come to the Natick Mall at around the same time? Seems like it would be better if they were staggered to give the illusion of more frequent service.
Nearby and Noteworthy: Lots of malls. Malls, malls, malls. Natick has a lot of malls.
Final Verdict: 5/10
Well, isn’t this sad? These are quite possibly the two most useful routes on the MWRTA and they get a 5. As the ridership gets higher and more people are relying on the routes, the MWRTA schedules become less and less desirable. There are buses with way less consistent headways, but they’re less busy and much straighter; the high ridership and constant deviations of the 2 and 3 drag down the score.
Latest MBTA News: Service Updates
MWRTA: 8 (Wellesley)
From one of the busiest stations on the MBTA to a horrible bus route on a horrible bus system that only uses minibuses. Cool!
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| Ugh… |
After struggling to locate the stop at the Natick Community Center (it has no sign, and I had to ask an employee inside where it was), the bus pulled in. With that classic minibus “Bip!” sound, the doors opened and I stepped on. Little did I know how long and stupid this trip would turn out to be.
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| A house under construction. |
There were a few businesses at first, but it devolved into all houses as we headed down Central Street. Indeed, those houses soon devolved themselves into woods, which stuck around as we entered Wellesley. Soon after that, though, buildings for the college named after the town started to appear.
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| Oh, of course we have to deviate! Of course! |
Oh, darn it, we had to deviate into Wellesley College. This didn’t make any sense, either! First of all, the campus is huge, so what difference does it make to pull off the road a tiny bit just to serve the Campus Center? Also, who is going to use this bus from here? Wellesley College already has numerous shuttles to Cambridge that are more frequent, faster, and cheaper than using this bus and taking it to the T.
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| Aw yeah, just got the train in there! |
We came back to Central Street after the college and went through more woods. All of a sudden, there was a burst of retail along the road…but before we could run through it, we turned onto Weston Roa and crossed over the Commuter Rail tracks. It was time to start one of the stupidest and most long-winded deviations I’ve ever experienced.
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| Some houses. |
Weston Road was, aside from a few unremarkable Route 9 businesses, literally just houses. Just. Houses. Not a housing development, where people with lower incomes who might ride the bus are more likely to live. No, just houses. All with driveways. Some with garages! And we just went up this street for full minutes before just looping around on side roads and coming back. Wow. What’s more, the route only does this deviation going towards Woodland Station! That’s right, even if someone who lived here was inclined to use the bus, they would have no way of getting back. Oh, that’s truly wonderful. GEEZ!
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| A true neighborhood of bus riders, yessir! |
Were we safe from deviations yet? Nope. Before we could serve that block of retail I was talking about before, we had to go an extra block down Weston Road and turn onto Cross Street. Why? I don’t even know – it doesn’t show up on the map, and all we were serving was a parking lot. It does appear in the schedule, though, so it’s definitely supposed to happen! For some reason…
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| The businesses of Wellesley Square. |
We returned to Central Street and finally served the many interesting and diverse retail options of Wellesley Square. However, rather than continue on our merry way, we made a weird loop via Cameron Street, Spring Street, and Grove Street, and then headed back the way we came on Central Street…? Okay, are you telling me that this Wellesley Square stuff was also a deviation? And this only happens going towards Woodland too!
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| Going over the Commuter Rail again. |
We turned onto Crest Road, once again crossing the Commuter Rail, then we turned onto Linden Street. There was a variety of malls and shopping plazas along here, and based on the way this route was going, I was shocked that we didn’t have to deviate to serve any of them! Next up, we were on Kingsbury Street in order to go over the Commuter Rail yet again before turning onto Washington Street and actually picking someone up at Whole Foods.
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| An auto shop. |
With the Commuter Rail on one side and a big park on the other, we just sped down Washington Street for a while. Once we got to the Wellesley Hills area, there was retail all around, and it continued for a good while past the Commuter Rail station. We went over Route 9, and that’s where the street finally got residential.
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| Some businesses at Wellesley Hills. |
Home stretch, right? Nope, how about another deviation?! We turned onto Oakland Street, making our way through a lengthy level crossing with Route 9, all in order to serve MassBay Community College. So…why? After all, whereas this route costs $1.50 to ride and runs every hour and a half to Woodland, MassBay has a shuttle that’s absolutely free and runs every 15 minutes to Riverside! HMMMMM, SEEMS LIKE IT’S KIND OF A WASTE OF TIME TO RUN THE 8 HERE, METHINKS!
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| Sigh. |
After making our way across Route 9 again, we returned to Washington Street, which was almost entirely houses. We did serve a minor “downtown,” though, in the form of “Lower Falls,” just on the border of Wellesley and Newton. We finally made it into Newton when we crossed the Charles River, where there were more suburban-type businesses and offices as we went over I-95. Finally, after passing the Newton-Wellesley Hospital, we made it to Woodland Station! Geez, that was horrible!
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| A minibus with a Green Line train…that just doesn’t look right. |
MWRTA Route: 8 (Wellesley)
Ridership: Oh geez. The 8 got a “whopping” 8,093 riders in the whole year of 2015, and that was when the bus also went to the Natick Mall, which greatly boosted ridership. 8,093 riders per year, incidentally, equates to 32 people per day. My trip had a total of 1 other person the entire time. OH ME OH MY!
Pros: Who knows? Uhh…it serves Wellesley. There you go.
Cons: Let’s break this down piece by piece. First, I’ll just get the crazy schedule out of the way. So during rush hours, it has a “commuter schedule” that reads vertically and makes absolutely no sense. Cool. Meanwhile, middays it runs anywhere from every hour and a half to over two hours, depending on the trip – they all have completely random departure times in typical MWRTA fashion.
But the deviations…oh my God, the deviations. Let’s go through them one at a time, using the MWRTA’s handy stop-by-stop ridership data to decide if each one is worth it. First, there’s the Natick Community Center, which is a strange place to end the route in the first place. This stop never gets more than 6 riders in a month, so yeah, that’s a waste – the 8 should be extended to Natick Center instead. Next up, there’s Wellesley College, which has its own shuttle, and the stop never gets more than 1-2 riders per day. Cut it. The Weston Road deviation (the one that just served a residential neighborhood and a few Route 9 stores) gets barely anyone, and it’s a huge inconvenience anyway, so we’ll cut that. The deviation to the businesses of Wellesley Square gets barely anyone, with the shopping plazas on Linden Street netting much more ridership, so we’ll just have the route go straight on that. And finally, although MassBay Community College doesn’t appear to be on the list in 2015, it has that really frequent free shuttle to Riverside, so I think we can assume the 8 ridership is virtually nil. CUT!
Nearby and Noteworthy: I’ll be honest, the 8 passes through a bunch of really charming downtowns. Lower Falls, Wellesley Hills, Wellesley Square, and Natick Center (if you want to count that) all seem to have some pretty unique and charming storefronts!
Final Verdict: 2/10
Okay, the 8 is salvageable. It’s not a 1, because I think it could be somewhat okay if the route was streamlined better. I’ll leave the commuter schedule untouched because A) it’s really confusing, and B) it’s when the route gets the highest ridership, so we’re going to focus on the midday schedule:
Just look at what cutting those deviations did! We can now get consistent every-hour service with a much faster and more streamlined route that now goes all the way to Natick Center. There might have to be a little more room created around the bus shelter there for layover space, but it shouldn’t be that big of a deal. With the more direct downtown-to-downtown service, this schedule would hopefully allow for greater ridership than what the route currently gets. At the very least, it’s way more service and it looks a lot nicer.
Latest MBTA News: Service Updates
Downtown Crossing
Downtown Crossing is a labyrinth. I mean, we’ve all used this station before, either to transfer or to get to Downtown Boston. But seriously…does anyone know just how many entrances and exits this place has? My friends and I walked around reviewing this hub for an hour and I’m sure I still forgot something somewhere! Oh well…we’re going to take quite possibly the most comprehensive look this station has ever gotten, and it’s going to take forever. Strap in!!
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| Continuing where we left off. |
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| Mamma mia! |
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| Coming toward the Orange Line platform. |
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| The Forest Hills platform. |
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| The exit to Temple Place. |
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| Okay, that’s awesome. |
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| I put about as much effort into this picture as the T put into building this stop. |
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| A terrible picture of the Otis and Summer Street stop from my 448 ride. |
It’s slightly dubious about whether the Otis and Summer Street bus stop counts as “Downtown Crossing” or not, but the bus announcements seem to think it is, so we’ll talk about it. It’s not much of a stop, with two unsheltered benches and a wastebasket, but it’s not used very much outside of rush hour, either. You’ve got one local bus connection (the 7) or two if you want to count the 11 at Bedford and Chauncy Streets, and then a myriad of express routes, most of which have very limited schedules. On Saturdays, Otis and Summer only has the 7 and the 504, while it’s completely dead on Sundays.
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| Just gonna ignore that product placement… |
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| Inside the first of many elevators. |
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| A weird slice of the mezzanine. |
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| A newer entrance. |
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| The end of the station concourse. |
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| This blew my mind when I discovered it. |
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| Now that’s signage! |
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| Continuing down the concourse. |
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| Further down the concourse. |
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| Woah, this is a change. |
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| The golden escalators! |
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| Oh…we’re back here? |
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| The other end of the concourse. |
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| How many exits are in this station?? |
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| The exit only…exit. |
UPDATE: James Rock on Facebook has let me know that the exit is from the Red Line Alewife platform. Thanks, James!
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| The modern entrance! |
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| Wow! |
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| The “modern entrance”‘s mezzanine. |
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| The Oak Grove platform with a train going by on the other side. |
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| Lots of construction. |
The end of the Oak Grove platform seems like it’s been under construction for a really long time. My good friend Wikipedia says that the T is installing elevators from the southbound Orange Line platform to the Red Line platforms…except that this construction is happening on the northbound platform! Sigh…who knows? One of you readers will let me know, I’m sure!
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| Deep in the bowels of the Transfer of Death. |
Alright, I’m not even gonna try to figure out how the transfers work here. It’s just a huge mess of long, ugly, low-ceilinged hallways that somehow connect two Orange Line platforms to two Red Line platforms. Some transfers are easier than others, some hallways are nicer-looking than others, but I seriously can never decipher this mess.
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| EW! |
I’m not going to pretend I remember where this hallway leads from (I’m 95% sure it’s from the Red Line Alewife platform), but no discussion about Downtown Crossing is complete without talking about the Perpetual Liquid Staircase. A long, narrow, tight white hallway with a rotting ceiling leads to a staircase up to the Forest Hills platform that always has some sort of liquid trickling down it. Anyone who’s had to use this staircase will know that it is disgusting.
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| The busy Red Line southbound platform. |
The Red Line platforms are right next to each other and are basically the same, so I’ll talk about them at the same time. This is a pretty typical T subway station, with wide platforms, some random pipes, and dark popcorn ceilings. It’s almost constantly busy no matter what the time is…well, unless there hasn’t been an Orange Line train in a while.
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| Aw man, it’s closed… |
There are a few other points of interest along the platform. For example, there is a vendor right on the platform that sells various food products and seems to only be open whenever it wants to be. Also interesting is the signage for the Green Line via the Winter Street Concourse – I would completely understand if it was on the Orange Line platforms (it’s not), but the Red Line has Park Street one stop away! I guess it’s useful if the next train isn’t for a while.
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| YOU!!!!!! |
Please observe the bench in the above photo. Tell me if that looks comfortable to sit in. If your answer is “No,” then congratulations, you have an iota of common sense. Seriously, there are way too many benches on the Red Line platform that are like this. I understand that artwork in a station makes it unique and interesting, but this is artwork getting in the way of functionality. It’s stupid! And I know this is a really sour and specific note to end on, but I could not get this review done without my bench rant. Ridiculous.
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| A “Silver Line” “rapid transit” vehicle at Temple Place. |
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| One thing I’ll say about the Orange Line platforms’ weird staggered layout is that it allows for cool pictures like this! |
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| A Red Line train flying into the station. |
Station: Downtown Crossing
Ridership: Psh, practically no one. No, of course I’m kidding – this is the second-busiest station on the system in terms of fare gate entrances (after South Station), getting 23,478 people per weekday. Slightly more of those folks use the Orange Line over the Red Line, while a hardy 404 riders enter here and walk to the Green Line via Winter Street. The real ridership at Downtown Crossing comes from transfers, though – about 25,000 people transfer between lines in each direction every weekday, adding up to around 50,000 transfer passengers! Oh right, and the SL5 gets a little over 2,500 riders here on weekdays. Kind of an inconsequential number compared to everything else…
Pros: As confusing as they are, Downtown Crossing’s many entrances mean that there are many different places where its hoards of passengers can feed from. That allows for a better distribution of crowds. The train platforms are generally pretty good (the Orange Line ones are among the line’s most aesthetically-pleasing, at least in its downtown section), while the direct retail entrances are a huge convenience for shoppers. Overall, given the complex platform layouts the station designers had to work with, the place is somewhat functional.
Cons: There are a lot of very specific complaints about very specific aspects littered throughout the review, but I want to focus on three main problems with Downtown Crossing: the layout, the looks, and the “experience.” First, there’s the fact that this place is just a labyrinth, and that’s a fact. It is near-impossible to figure out the mess of hallways, passages, and entrances here, and while I said that the design is somewhat functional, that’s only because there was no other way to do it given the stupid layout of the Orange Line platforms. Once the Red Line came in, the only possible solution was a Transfer of Death. The MBTA should absolutely produce maps of this madness and dot them around the station – that would make navigation ten times easier. There are already some maps around elevators, but they need to be more widespread.
Next, we have the looks of this place: it’s ugly. See, while Park Street also has some areas of questionable appearance, it’s clear that Park Street is trying to look nice. Downtown Crossing, on the other hand, is not trying at all. You’ll find bland white walls, chipping paint, unsightly popcorn ceilings, and hoards of random pipes in almost all of the station passageways. It’s not the biggest problem with the station, but it only adds to the feeling of being trapped underground that permeates through the whole complex.
And finally, the experience. That sounds vague, but I’m talking about the overall combination of the space, the heat, and the smell, that really come together to make using this place horrible. This station is downright cramped a lot of the time, particularly with its low ceilings, and it can feel very claustrophobic. It doesn’t help that the whole place is boiling – you have no idea how nice it was to get out of here into some fresh air after reviewing it for an hour. And finally, the smell. Anyone who’s used this station surely knows the “Downtown Crossing smell.” It’s hard to describe in print, but let’s just say that it is not pleasant. At all.
Nearby and Noteworthy: All of the stations are so close together in the city that it’s hard to pinpoint what places are closest to Downtown Crossing specifically, but there’s a huge variety of retail and activity around here! These are not the most vibrant attractions by any means, but if you happen to be going to Macy’s or Roche Brothers, you can utilize the direct entrances from the concourse for a more streamlined shopping experience. Fancy.
Final Verdict: 4/10
I absolutely despise using Downtown Crossing. In fact, I actively try to avoid using it if I can help it, preferring to use buses to connect between the Red and Orange Lines outside of downtown. That being said, for all of its flaws (and there are many, many flaws), the station still succeeds in its biggest goal of somehow harnessing tens of thousands of people who want to board trains. And yeah, this is absolutely the worst of the MBTA transfer stations, and it has way too many quirks and problems to count (just look how long this review is), but functionality still counts for something.
Latest MBTA News: Service Updates
143 stations down…1 to go.
Natick Center
Natick Center asks the question humans have been asking for millennia: why? More specifically, why does this station make absolutely no sense? I mean…
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| What the heck is this platform?! |
The inbound platform of this station is just…what?? Most of it is high-level, which would usually be a good thing, right? Except the part of it that’s not high-level is the part that meets the tracks. That’s right, in order to actually get on the train, you have to descend a small staircase (way too narrow to handle morning rush commuters) to the low-level section. Are. You. Serious??????
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| Along the platform. |
The high-level portion of the platform isn’t even good. Sure, there’s a nice mural alongside it, but the whole thing is way too narrow and the paint is chipping to an extreme degree on the shelter ceiling. Meanwhile, the outbound platform is just a rusty decrepit staircase leading down to a total of: 1 bench; 2 wastebaskets; a few signs; and that’s it.
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| The station’s flowery footbridge. |
I will say that the footbridge used to cross to the other side of the tracks is rather nice, with potted plants along its walls. It appears that the station doesn’t offer enough bike parking, though, since people have locked up their bikes right on the bridge! The southern side of the tracks features a touching plaza with memorials for Natick residents who served in various wars.
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| The entrance to the inbound platform. |
The inbound platform’s entrance is just a hodgepodge of random things. You’ve got a packed recycling bin, two completely different wastebaskets, a few newspaper boxes, an electrical box, a schedule, an alert about train boarding platforms, a sign saying not to lock bikes in the area (seems like lots of people follow that one), and the MWRTA’s horrible system map. This station is served by that system’s 10 and 11 routes.
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| An inbound train…from above. |
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| A train leaving the horrible outbound platform. |
Station: Natick Center
Ridership: As the fourth-busiest station on the Worcester Line, a lot of people have to subject themselves to this mess: 1,077 inbound riders per weekday, to be exact. I am so sorry to all those folks (although it has to be said that for a station with no parking, that’s some incredible ridership).
Pros: The plaza is nice…
Cons: Come on, that plaza isn’t even part of the station! Look, everything about this place is bad. The entrances are bad, the staircases are bad, the outbound platform is bad…and don’t even get me started on the inbound side. I think there’s some sort of reason involving freight trains why Worcester Line stations can’t be high-level, but with the closing of the Beacon Park railyard, would that change? All of the new Worcester Line constructions further toward Boston are high-level! Well, regardless, the layout of that platform is one of the stupidest things I’ve ever seen on the MBTA – make it all high-level or all low-level, not both!
Nearby and Noteworthy: One thing about this station is that it’s right in Natick Center, so there’s a huge variety of buildings and businesses right when you exit.
Final Verdict: 2/10
Natick Center makes absolutely no sense. This is a horrible station that’s almost mind-bogglingly nonsensical. The inbound platform…why? Boarding takes so long with the current layout! Tie that to the high ridership here, and it seems like Natick Center is a prime location for a renovation.
Latest MBTA News: Service Updates
Ashland
Another boring Worcester Line infill station? Well, at least Ashland is the last one…
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| Holy moly, that’s a lotta commuters! |
The majority of the Ashland platform is low-level, with everything you would expect at a modern Commuter Rail station: a typical shelter, some ads, some benches, and some wastebaskets. There are mini-high platforms at the western end of the station, with the inbound one also featuring some newspaper boxes and a payphone.
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| The outbound mini-high with the footbridge overhead. |
In order to cross the tracks, you have to use the crazy-looking triple-decker footbridge. There are ramps leading all the way up, as well as stairs to make the journey shorter for those who are able to. The thing is littered with rust and bird droppings, but it’s functional enough. Ashland also has a ton of parking, featuring 678 spaces spread out on both sides of the station.
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| A train leaving…from above. |
Station: Ashland
Ridership: The station gets 691 inbound riders per weekday, making it the least-busy of the four infill stations between Framingham and Worcester (and yet the one with the largest parking lot).
Pros: The station has everything a Commuter Rail station needs, as well as enough parking and a footbridge to cross the tracks safely.
Cons: The footbridge is experiencing a lot of rusting and defecation by birds, which will only get worse over time. Also, the train tracks pass right through downtown Ashland, but the MBTA decided to build the station a mile west. Typical modern Commuter Rail thinking…
Nearby and Noteworthy: Practically nothing around the station itself. Like I said, downtown Ashland is about a mile east, if you’re willing to walk for about 20 minutes.
Final Verdict: 7/10
This is a pretty standard Commuter Rail station, and it does its job fine. There’s plenty of parking, a decent footbridge, and wheelchair-accessible platforms. That’s really all you need.
Latest MBTA News: Service Updates




























































































































































